Trust in Shhhs is based on verifiable boundaries: client-side encryption for supported secret content, metadata-only operations, no secret recovery, and no AI processing on secrets. Legal company details, external audits, SLA terms, and formal DPA links remain unpublished until reviewed.
01
Security
Supported secret content is encrypted by the client before upload. Shhhs stores and transfers ciphertext plus the operational metadata required to enforce access and lifecycle rules.
Client-side encryption for supported secret content
No secret recovery
Preview-safe private links
02
Privacy and data handling
Shhhs does not read, profile, train on, index, or sell secret content. Operational metadata exists only where needed for lifecycle, abuse control, billing, audit, and support boundaries.
No AI processing on secrets
Metadata-only operations
No plaintext support access
03
Service status
A public external status provider is required before Shhhs publishes uptime history or incident automation claims. Until that URL is configured, this page does not claim an external SLA or uptime record.
External status URL pending
No SLA claim
Incident handling cannot recover secrets
04
Subprocessors
Current public subprocessors are described by function and boundary. Shhhs does not use subprocessors to process plaintext secret content with AI or analytics.
Cloudflare infrastructure
Paddle billing
Resend email when configured
05
Legal documents
Formal Terms, Privacy, DPA, acceptable-use, refund, and company-registration links remain gated until reviewed inputs are configured. Public pages avoid placeholders and unsupported legal commitments.
Legal values pending review
No DPA publication until configured
Company details hidden until complete
06
Security reports
Responsible disclosure is accepted through the contact flow until a dedicated security contact or reporting URL is configured. Reports must use test data and must not include live secrets.
Use test data only
No live tokens or full links
Coordinated remediation
FAQ
Does Shhhs process secrets with AI?
No. There is no AI processing on secret content.
Can Shhhs recover a secret?
No. Secret recovery would weaken the privacy model.
What can support recover?
Support can help cancel billing after billing validation, but cannot restore account access or secret content.