Trust Center

Shhhs Trust Center

Trust in Shhhs is based on verifiable boundaries: client-side encryption for supported secret content, metadata-only operations, no secret recovery, and no AI processing on secrets. Legal company details, external audits, SLA terms, and formal DPA links remain unpublished until reviewed.

01

Security

Supported secret content is encrypted by the client before upload. Shhhs stores and transfers ciphertext plus the operational metadata required to enforce access and lifecycle rules.

  • Client-side encryption for supported secret content
  • No secret recovery
  • Preview-safe private links

02

Privacy and data handling

Shhhs does not read, profile, train on, index, or sell secret content. Operational metadata exists only where needed for lifecycle, abuse control, billing, audit, and support boundaries.

  • No AI processing on secrets
  • Metadata-only operations
  • No plaintext support access

03

Service status

A public external status provider is required before Shhhs publishes uptime history or incident automation claims. Until that URL is configured, this page does not claim an external SLA or uptime record.

  • External status URL pending
  • No SLA claim
  • Incident handling cannot recover secrets

04

Subprocessors

Current public subprocessors are described by function and boundary. Shhhs does not use subprocessors to process plaintext secret content with AI or analytics.

  • Cloudflare infrastructure
  • Paddle billing
  • Resend email when configured

05

Legal documents

Formal Terms, Privacy, DPA, acceptable-use, refund, and company-registration links remain gated until reviewed inputs are configured. Public pages avoid placeholders and unsupported legal commitments.

  • Legal values pending review
  • No DPA publication until configured
  • Company details hidden until complete

06

Security reports

Responsible disclosure is accepted through the contact flow until a dedicated security contact or reporting URL is configured. Reports must use test data and must not include live secrets.

  • Use test data only
  • No live tokens or full links
  • Coordinated remediation

FAQ

Does Shhhs process secrets with AI?

No. There is no AI processing on secret content.

Can Shhhs recover a secret?

No. Secret recovery would weaken the privacy model.

What can support recover?

Support can help cancel billing after billing validation, but cannot restore account access or secret content.